FAQ’S
Frequently Asked Questions
Getting started is easy! Simply choose a hosting plan that suits your needs, register your domain (or transfer an existing one), and complete the checkout process. Once done, you’ll receive your login details and can begin setting up your website right away.
We offer a variety of hosting plans to suit different needs, they are Non SSD and SSD share hosting.
Our non-SSD hosting plans use traditional hard drives, offering reliable performance at a lower cost. SSD hosting plans, on the other hand, use Solid State Drives, which are faster and more efficient. SSD plans are ideal for websites that require quicker load times and better overall performance.
Choosing the right hosting plan depends on your website’s size, traffic, and specific needs. For small blogs or business sites, Shared Hosting is often sufficient. If you need more control and resources, VPS or Dedicated Hosting may be more appropriate. Our customer support team is also available to help guide your decision.
Yes, you can easily transfer your existing website to 9jaServers. We offer free website migration services to ensure a smooth transition with minimal downtime. Our technical team will handle the entire process for you.
We provide 24/7 customer support through multiple channels, including live chat, email, and phone. Our support team is knowledgeable and ready to assist with any hosting-related issues or questions you may have.
Absolutely. We prioritize the security of your data with advanced security measures, including SSL certificates, daily backups, firewalls, and regular security updates. Your website and data are protected against potential threats.
Yes, we offer a 30-day money-back guarantee on most of our hosting plans. If you’re not satisfied with our services within the first 30 days, you can request a full refund.
Yes, our hosting plans are flexible, and you can easily upgrade to a higher plan as your website grows and requires more resources. The upgrade process is seamless, with no downtime.
We accept various payment methods, including credit/debit cards, bank transfers through popular payment gateways Rave by Flutterwave.
Yes, 9jaServers provides domain registration services. You can search for and register your desired domain directly through our platform, or transfer your existing domain to us.
